Troubleshooting
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Please check the following items before asking for repair service.
Symptoms and Solutions
Symptom Check items
Neither picture - Check the contact of sockets is all right.
nor sound - Check the TV main power is on.
Picture is OK - Check the Volume control is set to minimum or mute.
but no sound
Sound is OK, but - Check the color control and adjust it properly.
no color. - Check the program is in color and not in black & white.
The picture has - Check the antenna is installed correctly and if not, adjust the overlapped
image. antenna toward the broadcasting station.
Picture has “snow - Check the antenna or its connection is correct and if not, correct the
noise”. antenna fault or connection cable fault.
- Check if car traffic or neon sign disturbs the sound effect.
Stripes on - Check the susceptible interference by other electronic devices such
picture. as radio and television and keep magnetic or electronic devices
away from the TV.
Bad stereo or Dual - Long distance from the station or other radio waves can generate
sound. bad sound reception. If so, change the mode to Mono.
Remote control - Check if the batteries in the Remote control are dead.
does not - Check if any object between IR sensor of the TV and the Remote
work. control does not obstruct.
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