CD820 Instant Issuance System User’s Guide 37
Chapter 6: Troubleshooting
This section helps you identify and fix basic issues that can occur during printing. Also refer to
your CardWizard documentation for additional troubleshooting information.
The section starts with an overview of card production and printer issues you may encounter:
Locate a Problem Within the Card Production System on page 38
Locate a Problem with Basic Printer Functions on page 39
This section also describes troubleshooting for the following:
Installation Problems on page 40
Card Appearance on page 41
Magnetic Stripe Problems on page 46
Card Jams on page 48
Repair a Broken Ribbon on page49
Messages and Conditions on page 49
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