Dell EMC VxRail E series - Locating your appliance serial number

Table 11 iDRAC Direct LED indicators
Convention iDRAC Direct LED
indicator pattern
Condition
A Green Turns green for a minimum of two seconds to indicate the start and end of a
file transfer.
B Flashing green Indicates file transfer or any operation tasks.
C Green and turns off Indicates that the file transfer is complete.
D Not lit Indicates that the USB is ready to be removed or that a task is complete.
The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your
laptop and cable (Laptop Connect):
The iDRAC Direct LED indicator patterns table describes the iDRAC status when it is solid green,
flashing green, and when it is turned off.
Table 12 iDRAC Direct LED indicator patterns
iDRAC Direct LED
indicator pattern
Condition
Solid green for two
seconds
Indicates that the laptop is connected.
Flashing green (on for
two seconds and off for
two seconds)
Indicates that the laptop connected is recognized.
Turns off Indicates that the laptop is unplugged.
Locating your appliance serial number
To get support for your appliance, use the VxRail Appliance serial number, also called the Product
Serial Number Tag (PSNT). The PSNT is a 14-digit number used to identify your appliance to EMC
support.
Note:
Only use the VxRail Appliance serial number to contact Customer Support. Sometimes,
you may need to supply the 7-digit Service Tag number.
There are two identification tags on your appliance:
l
The VxRail appliance serial number—You can find the serial number in VxRail Manager, or
printed on the information tag.
l
The Service Tag — You can find the Service Tag printed on the physical appliance.
Looking up your VxRail Appliance serial number in VxRail Manager
Follow these steps to look up your VxRail Appliance serial number in VxRail Manager.
Procedure
1. On the main page of the vSphere Client click Hosts and Clusters in the left navigation bar.
2. Select your VxRail cluster.
3. Select the Monitor tab.
4. Select VxRail > Appliances from the inner left navigation bar.
Overview
Dell EMC VxRail Appliances on PowerEdge Servers E Series Owner's Manual 17