Contacting EMC
You can link your Online Support account with VxRail Manager and access support resources
without having to log in separately.
Note: If you plan to set up Secure Remote Services (SRS), you must link your Online Support
account to VxRail Manager under the same ID or it may not work properly.
Registering for online support
You can create an Online Support account to access support resources such as:
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Register your appliance.
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Obtain product license files and software updates.
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Download EMC VxRail Series product documentation.
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Access SolVe Online for VxRail or download the SolVe Desktop Procedure Generator.
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Browse the VxRail Series community and support information.
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Link your support account for access to resources from within VxRail Manager.
To register for online support:
1. Go to www.emc.com/vxrailsupport or support.emc.com.
2. Click Register here.
3. Fill in the required information.
You will receive a confirmation email within 48 hours.
Accessing support resources
You can access support resources for your VxRail Series using one of the following methods:
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VxRail Manager Support
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www.emc.com/vxrailsupport (or support.emc.com)
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https://solve.emc.com
Note:
Additional VxRail Series information is available through SolVe Online for VxRail or
the SolVe desktop application. SolVe includes step-by-step procedures for replacing
certain hardware components, and other tasks.
Getting help
42 Dell EMC VxRail Appliances on PowerEdge Servers E Series Owner's Manual
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