Diagnostic aids 3-1
3. Diagnostic aids
This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the
problem.
Accessing service menus
There are different test menus that can be accessed during POR to identify problems with the printer.
To run the printer diagnostic tests described in this chapter, the printer must be in Diagnostic Mode.
Note: If you have installed a controller board, engine board, or operator panel as part of a troubleshooting
procedure, start the machine into diagnostic mode to test the repair.
Configuration Menu 1. Turn off the printer.
2. Press and hold 2 and 6.
3. Turn on the printer.
4. Release the buttons after 10
seconds.
The Configuration Menu group contains a set of
menus, settings, and operations which are
infrequently required by a user. Generally, the
options made available in this menu group are
used to configure a printer for operation.
See “Configuration menu (CONFIG MENU)” on
page 3-2 for more information.
Diagnostics Mode 1. Turn off the printer.
2. Press and hold 3 and 6.
3. Turn on the printer.
4. Release the buttons after 10
seconds.
The Diagnostics Mode group contains the settings
and operations used while manufacturing and
servicing the printer.
See “Diagnostics menu” on page 3-17 for more
information.
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