Dell 3333DN User Manual

Diagnostics information 2-63
Modem / fax card service check
Step Questions / actions Yes No
1 Is the phone line properly connected to the
modem card and the wall jack?
Go to step 3. Go to step 2.
2 Properly connect the phone line to the
modem card and wall jack.
Did this fix the problem?
Problem resolved. Go to step 3.
3 Test the phone line’s ability to send and
receive calls.
Did the phone line work properly?
Go to step 5. Go to step 4.
4 Use the MFP on a properly functioning
phone jack.
Did this fix the problem?
Problem resolved. Go to step 5.
5 Is the modem card cable properly
connected to the system board at J8 and the
modem card?
Go to step 7. Go to step 6.
6 Properly connect the modem card cable to
the modem card and system board.
Did this fix the problem?
Problem resolved. Go to step 7.
7 Check the modem card cable for continuity.
Is there continuity?
Go to step 8. Replace the modem card
cable.
8 Check the voltages from connector J8 on
the controller board. Check Pin 12 and 13
for +3.3VDC, Pin 10 for +5VDC. 2, 4, 6, and
8 are grounds. Are the signals or voltages
present?
Replace the modem card.
See “Modem card
removal” on page 4-46.
Replace the system board.
See “System board
removal” on page 4-36.

Dell 3333DN Specifications

General

Functions	Print, Copy, Scan, Fax
Automatic Document Feeder	Yes
ADF Capacity	50 sheets
Scanner Type	Flatbed, ADF
Fax Speed	33.6 Kbps
Duty Cycle	Up to 50, 000 pages per month
Display	2-line LCD
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Connectivity	USB, Ethernet
Scan Resolution	1200 x 1200 dpi
Maximum Paper Size	Legal