Dell B5460dn User Manual

Gray background on prints
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Leading edge
Trailing edge
Action Yes No
Step 1
a From the Quality Menu on the printer control panel, decrease the
toner darkness.
Note: 8 is the factory default setting.
b Resend the print job.
Did the gray background disappear from the prints?
The problem is solved. Go to step 2.
Step 2
Reinstall the imaging unit and the toner cartridge.
a Remove the toner cartridge.
b Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to light
can cause print quality problems.
c Install the imaging unit, and then the cartridge.
d Resend the print job.
Did the gray background disappear from the prints?
The problem is solved. Go to step 3.
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?
The problem is solved. Contact
technical
support.
Horizontal voids appear on prints
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Trailing edge
Troubleshooting 199

Dell B5460dn Specifications

General

Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Standard Memory	512 MB
Processor Speed	800 MHz
Monthly Duty Cycle	Up to 275, 000 pages
Connectivity	USB 2.0, Ethernet
Duplex Printing	Standard
First Page Out Time	4.4 seconds
Maximum Paper Size	8.5 x 14 inches
Operating System Compatibility	Windows, Linux
Input Capacity	650 sheets (standard); 4, 400 sheets (maximum)