48 | Troubleshooting
• stunturn-prod-virginia.displaynote.com
• stunturn-prod-california.displaynote.com
Proxy support
The Montage Windows/OSX software support proxy configuration. The following
proxy types are supported:
• HTTP Proxy (with or without authentication)
• SOCKS 5 (with or without authentication)
• Proxy with Auto-Configuration File (PAC). Windows only.
• System proxy. Windows only.
Network requirements
Broadcast requires an active internet connection. If you have a firewall or other
security on your network you must be able to access the following ports and
addresses:
Ports:
• TCP 80, 443, 3478, 5379, 19305 and 19307
• UDP 0-65535
The following endpoints are used:
• 443 TCP: 178.128.200.49
• Media server: 139.59.147.57
• Stun/turn server: 46.101.217.109
Possible IP range
Due to how Broadcast adapts its server requirements to make sure users get
the best possible experience there is a large range of potential IP addresses
that Broadcast may use. If you need to whitelist all addresses please refer to the
following ranges. Broadcast adaptive IP range
Still can’t connect?
If you are still having problems, please get in touch with the DisplayNote support
team who will be pleased to help.
https://www.displaynote.com/support.
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