Chapter 10 Digital KeypadC2000 Plus 
 
10-40
LCD Display *  Fault Name  Description  Corrective Actions 
 
File type 
mismatch 
(ERR8) 
File type mismatch 
Data to be copied are not the correct type, so 
the setting cannot be changed. 
1. Check if the products’ serial numbers to be 
copied are in the same category. If they are 
in the same category, try to copy the setting 
again. 
If this solution does not work, contact your local 
authorized dealer for assistance. 
Password 
locked 
(ERR9) 
File is locked with 
password 
A setting cannot be changed because some 
data are locked. 
1. Check if the data are unlocked or able to be 
unlocked. If the data are unlocked, try to 
change the setting again. 
2. Shut down the system, wait for ten minutes, 
and then restart the system. 
If none of the above solutions works, contact 
your local authorized dealer for assistance.   
 
Password fail 
(ERR10) 
File password 
mismatch 
A setting cannot be changed because the 
password is incorrect. 
1. Check if the password is correct. If the 
password is correct, try to change the setting 
again. 
2. Shut down the system, wait for ten minutes, 
and then restart the system. 
If none of the above solutions works, contact 
your local authorized dealer for assistance. 
 
Version fail 
(ERR11) 
File version 
mismatch 
A setting cannot be changed because the 
version of the data is incorrect. 
1. Check if the version of the data matches the 
motor drive. If it matches, try to change the 
setting again. 
If none of the above solutions works, contact 
your local authorized dealer for assistance. 
 
VFD Time out 
(ERR12) 
AC motor drive copy 
function time-out   
A setting cannot be changed because the data 
copying time-out expired. 
1. Try copying the data again. 
2. Check if copying data is authorized. If it is 
authorized, try to copy the data again. 
3. Shut down the system, wait for ten minutes, 
and then restart the system. 
If none of the above solutions works, contact 
your local authorized dealer for assistance. 
NOTE: The content in this section only applies to the KPC-CC01 keypad V1.01 and later versions.