What to do if my Denon COCOON Docking Speakers are not working properly?
- WwagnerpaulSep 8, 2025
If your Denon Docking Speakers set does not operate properly, reset the microprocessor.
What to do if my Denon COCOON Docking Speakers are not working properly?
If your Denon Docking Speakers set does not operate properly, reset the microprocessor.
What does it mean when the buttons on my Denon COCOON Docking Speakers flash rapidly?
If the operation buttons on the upper part of your Denon Docking Speakers flash white approximately every 0.5 seconds, the unit's amplifier circuit has failed. Turn off the power and contact the DENON service advisor.
Why can't I connect to preset radio stations on my Denon Docking Speakers?
If you cannot connect to preset radio stations on your Denon Docking Speakers, the radio station may not be currently broadcasting; wait a while before trying again. It’s also possible the radio station is no longer in service.
How to fix 'Server not found' error on Denon COCOON?
If the server isn't found or you can't connect to it with your Denon Docking Speakers, check the computer’s or router’s firewall settings. Ensure the computer’s power is turned on and the server is running. Also, verify the set’s IP address.
Why is the sound breaking up on my Denon COCOON?
If the sound is broken during playback on your Denon Docking Speakers, the network signal transfer speed may be slow, or the communications lines or radio station may be congested. This is not a malfunction.
Why is the sound quality poor on my Denon Docking Speakers?
If the sound quality is poor or noise is heard during play on your Denon Docking Speakers, the file being played may have a low bit rate. This is not a malfunction.
Instructions for connecting and docking an iOS device to play music.
Methods for connecting wirelessly via iOS device, WPS, or no WPS router.
Procedure for connecting wirelessly using a WPS router.
Instructions for pressing WPS buttons on router and unit for connection.
Guide on using AirPlay to play music from iTunes or iOS devices.
How to tap the AirPlay icon and select the Denon Cocoon device.
Essential safety guidelines to follow during installation and use of the product.
Warnings about risks of electric shock, fire, and exposure to rain or moisture.
Information regarding FCC and IC compliance for US and Canadian customers.
Guidance on connecting the unit to a home network via LAN.
Procedure for connecting an iOS device, including dock operation and supported models.
Instructions for docking, ejecting, and storing the iOS device dock.
Details on broadband internet, router, and Ethernet cable requirements.
Procedures for connecting wirelessly based on router features (WPS).
Steps for wireless connection using the WPS button on router and unit.
Using the Cocoon App for wireless LAN connection settings without a PC.
Connecting via Ethernet cable when DHCP is enabled on the router.
Connecting via Ethernet cable when DHCP is disabled on the router.
Explanation of how to play music from various sources like iPod, AirPlay, and Internet Radio.
Listening to and controlling music from an iOS device.
Enjoying music via AirPlay, including multi-speaker setup.
Steps for playing iTunes music through AirPlay.
How to listen to internet radio stations, including setup and important information.
Applying media sharing settings to access music files from a PC.
Viewing network status, IP address, and other network details.
Procedure for configuring wireless LAN settings using the WPS PIN code method.
Common issues and solutions related to power, operation buttons, and microprocessor.
Essential safety guidelines to follow during installation and use of the product.
Instructions for connecting and docking an iOS device to play music.
Methods for connecting wirelessly via iOS device, WPS, or no WPS router.
Procedure for connecting wirelessly using a WPS router.
Instructions for pressing WPS buttons on router and unit for connection.
Guide on using AirPlay to play music from iTunes or iOS devices.
How to tap the AirPlay icon and select the Denon Cocoon device.
Essential safety guidelines to follow during installation and use of the product.
Warnings about risks of electric shock, fire, and exposure to rain or moisture.
Information regarding FCC and IC compliance for US and Canadian customers.
Guidance on connecting the unit to a home network via LAN.
Procedure for connecting an iOS device, including dock operation and supported models.
Instructions for docking, ejecting, and storing the iOS device dock.
Details on broadband internet, router, and Ethernet cable requirements.
Procedures for connecting wirelessly based on router features (WPS).
Steps for wireless connection using the WPS button on router and unit.
Using the Cocoon App for wireless LAN connection settings without a PC.
Connecting via Ethernet cable when DHCP is enabled on the router.
Connecting via Ethernet cable when DHCP is disabled on the router.
Explanation of how to play music from various sources like iPod, AirPlay, and Internet Radio.
Listening to and controlling music from an iOS device.
Enjoying music via AirPlay, including multi-speaker setup.
Steps for playing iTunes music through AirPlay.
How to listen to internet radio stations, including setup and important information.
Applying media sharing settings to access music files from a PC.
Viewing network status, IP address, and other network details.
Procedure for configuring wireless LAN settings using the WPS PIN code method.
Common issues and solutions related to power, operation buttons, and microprocessor.
Essential safety guidelines to follow during installation and use of the product.
| Audio Inputs | 3.5mm AUX |
|---|---|
| Remote Control | Yes |
| Supported Audio Formats | MP3, WMA, AAC, FLAC, WAV |
| Frequency Response | 50Hz - 20kHz |
| Wireless Connectivity | AirPlay, DLNA |
| Docking Compatibility | iPod, iPhone |
| Power Output | 100W |
| Drivers | 2 x 1" Tweeters, 2 x 4" Woofers |