DeVilbiss SleepCube DV54 Series - Airflow and Auto-OFF Issues; Skin Irritation and Dryness; Condensation and Airflow Temperature

28
SE-DV54-1
EN
troublEShooting
Problem Probable Cause Remedy
The airflow has
stopped
unexpected
during use.
1. The Auto-OFF feature has
detected large airflow because
of loosely fitting mask.
2. During use your mouth opens
and you begin to mouth
breathe.
1. Ensure you have a good mask fit;
adjust the mask and headgear as
needed.
2. Contact your home care provider
for a chin strap or different mask
which will help prevent mouth
breathing.
If problem is not resolved with above
remedies, disable Auto-OFF feature in
Advanced Menu options.
The display
shows a device
fault.
An error has occurred in the
device and requires servicing.
Contact your home care provider for
service.
Symptoms of
OSA have
recurred.
1. Air filter may be occluded.
2. Sleep apnea condition has
changed.
1. Clean or replace the air filter and
relocate device away from drapes
and other dusty surfaces.
2. Contact your physician.
Your skin
becomes
irritated where
the mask touches
your face.
1. Headgear is too tight or
improperly adjusted.
2. Your mask may not be properly
sized or is not the most
appropriate shape for you.
1. Loosen the headgear to reduce the
contact pressure on your face.
2. Contact your physician or home
care provider.
Dryness of
throat or nose.
Inadequate humidity. 1. Add a DeVilbiss DV5 Heated
Humidifier.
2. Increase the heater setting on the
humidifier.
Condensation of
water is
collecting in the
hose causing a
gurgling noise.
1. Your humidification setting is
too high.
2. The room temperature
fluctuates from higher to lower
levels through the night.
Reduce the humidifier heater setting
and/or increase the temperature of
the room.
Air from flow
generator seems
to be too warm.
1. The air filter(s) is/are dirty.
2. The air inlet port is blocked.
3. The room temperature is too
high.
4. The SleepCube is located near
a heater.
1. Refer to the Cleaning section for
instructions on filter maintenance.
2. Unblock the air inlet.
3. Reduce the room temperature.
4. Locate the device away from the
heat source so the air being drawn
into the device is at room
temperature.
If the problem persists contact
your home care provider.