127
Troubleshooting Tables
060
You may have aimed the satellite
dish at one satellite, but selected
the option for another satellite on
the Point Dish screen.
• Make sure that you have selected the option for the right
satellite on the Point Dish screen, as described on
page 122.
• Make sure that the cable(s) for the satellite you have
selected is connected to the LNBF that receives signals
from that satellite. Re-aim the satellite dish at the right
satellite.
061
The receiver is downloading
current software.
It is very important for the receiver to get the latest software
to function properly. The download may take several
minutes. Do not disturb or unplug the receiver during this
time.
074
The receiver gives you three
chances to enter the correct
password. If you fail to do so, the
receiver “times out” and will not
allow you to try again for several
minutes.
Wait a few minutes and then try again to enter the password.
Note: The “time out” feature is designed to prevent someone
from trying password after password until he or she happens
to guess the right one and gains unauthorized access to the
receiver.
078, 079,
080
You may not have connected the
receiver to an active telephone
line or broadband Internet
connection, or the telephone line
or Internet connection may be
defective.
Connect the receiver to an active telephone line or
broadband Internet connection. Make sure that the
telephone line or Internet connection to which you connect
the receiver is working properly.
Note: To order Pay-Per-View programs, you must keep each
receiver connected to an active telephone line or broadband
Internet connection. The receiver uses the telephone line to
make toll-free calls (when the phone is not in use) or the
Internet connection to send purchase information to DISH
Network.
093
You may have selected the Reset
Factory Defaults option.
IIf you want to reset the receiver to its factory default settings,
select Yes. If you do not want to reset factory defaults, select
No.
Message
Number
Possible Reason What to Do
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