Troubleshooting 
A70622-D1 
130/192 
 
 
Temperature too high:  
• Check fans: Clean up if dirty and replace if out of order 
• Adjust air pressure (according to the specific chart) 
• Check air regulator filters (exchange if needed) 
• Check outlet pipes (Not clogged and 2m long maximum) 
 
Defective part of the LASER head: 
• Galvo mirrors are dirty: Dismount focal lens and clean mirrors with MI wipes. 
• Galvo mirrors are damaged: Exchange part 
 
Power loss > 15% 
Misalignment of the beam: 
• Check with a thermal paper if the spot is in the center of the focal lens, Mark the 
test message  Replace marking head. 
 
Power loss > 50% 
End of life of the laser source:  
•  Replace marking head. 
 
-  Bad quality of marking (Missing characters)  7000 
INCIDENT  Message is not printed correctly 
PROBLEM 
Missing characters 
CAUSE 
Hot spot on the focal lens 
Galvo mirrors are scratched 
Focal lens are scratched 
Message is out of the marking area. 
Hot spot on the focal lens 
• Dust on the focal lens/Water drop on the focal lens: Turn or Replace the focal lens 
Galvo mirror are scratched  
• Replace galvo mirror. 
Focal lens are scratched  
• Replace focal lens 
TS STEPS 
Message is out of the marking area 
• Message too long for the line speed  Modify the message or the line parameters 
• Wrong location of the message into the marking field  Make an Auto adjustment. 
• Line speed is too fast for the message content  Decrease the line parameter