Vigor2920 Series User’s Guide
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1. Check if the Enable option for PPTP Link is selected.
2. Check if PPTP Server, Username, and Password are set correctly (must identify with
the values from your ISP).
3. Check if WAN IP Network Settings are set properly. If you select Specify an IP
address, you have to type in the values of IP Address and Subnet Mask manually. Be
sure the values that you type identify with the values from your ISP.
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When you have trouble in using 3G network transmission, please check the following:
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You have to wait about 15 seconds after inserting 3G USB Modem into your Vigor2920. Later,
the USB LED will light on which means the installation of USB Modem is successful. If the
USB LED does not light on, please remove and reinsert the modem again. If it still fails,
restart Vigor2920.
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Check the PIN Code of SIM card is disabled or not. Please use the utility of 3G USB Modem
to disable PIN code and try again. If it still fails, it might be the compliance problem of system.
Please open DrayTek Syslog Tool to capture the connection information (WAN Log) and send
the page (similar to the following graphic) to the service center of DrayTek.
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
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