Section 7: Troubleshooting
Trouble [6] Device Low Battery Press [06] to toggle through specific devices with low battery trouble
Trouble Troubleshooting
[01] Zones 1-128
[02] Keypad 1-16
[03] Siren 1-16
[04] Repeater 1-8
[05] User 1-32
One or more wireless devices has a low battery.
NOTE: The event is not logged to the event buffer until
the wireless device low battery delay time expires.
Programming section [377], Opt 002.
Verify zone operation.
Verify that tamper and low battery condition is cleared and reported.
View which device is in low battery through the [*][2] menu.
Trouble [7] Device Tamper Press [07] to determine specific trouble
Trouble Troubleshooting
[01] Zone 1-128 tampers
[02] Keypad 1-16 tampers
[03] Siren 1-16 tampers
[04] Repeater 1-8 tampers
[05] Audio Station 1-4 tampers
An open circuit is present on one or more zones with
DEOL resistors enabled.
Check that the tamper switch is securely attached to the wall.
Remove the wire leads from I/O and COM and measure the resistance of the wire
leads.
Connect a 5.6K resistor (Green, Blue, Red) across the I/O and COM terminals.
Verify the trouble condition clears.
A tamper condition is present on one or more wireless
devices.
Ensure device cover is secure.
Ensure device is correctly mounted for wall tamper operation.
Trip, then restore the tamper. If tamper condition persists, replace wireless device.
Trouble [8] RF Delinquency Press [08] to determine specific trouble
Trouble Troubleshooting
[01] Zone 1-128 faults
[02] Keypad 1-16 faults
[03] Siren 1-16 faults
[04] Repeater 1-8 faults
HSM2HOST has not received a supervisory signal from
a wireless device for 20 minutes.
Open/close the device, press a key on the keypad or tamper/restore.
Ensure the device is physically present.
Check for device faults (e.g., low battery).
Check the current signal strength and during the last 24 hours.
Replace the battery.
Replace the device.
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