Dymo MobileLabeler - Bluetooth Connection

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DYMO MobileLabeler
User Guide
Bluetooth Connection
Many connection issues can be resolved quickly by disconnecting the power
adapter, and removing and reinserting the battery.
For safety, all cables must be disconnected when handling the LiPO battery.
If you need further assistance, visit the Support section of the DYMO Web site at
http://support.dymo.com.
Problem Solution
Label maker status is Not
connected or does not
appear in the printer list in the
DYMO Connect mobile app
 Make sure the label maker power is turned on.
 Make sure the label maker is paired in your device’s
settings.
 Quit DYMO Connect and restart the app.
Paired label maker will not
connect in my device’s
Bluetooth settings
 Make sure the label maker power is turned on.
 Unpair the label maker from your mobile device and
then pair again:
iOS
•Tap DYMO ML xxxx and tap Forget this device.
Android
•Tap DYMO ML xxxx and tap Unpair.
Authentication error Perform a hard restart of the label maker.
1 Turn off the label maker.
2 Disconnect the power adapter and remove the battery.
3 Reinsert the battery and reconnect the power adapter.
4 Turn the label maker on.