EchoStar DVR-5000 HDD - Remote Control Unit (Rcu) Related; Dvr Related

Troubleshooting Section 7
Digital Satellite Receiver Page 7 - 3
© 2001 EchoStar International Corporation
All rights reserved
7
1.4. REMOTE CONTROL UNIT (RCU) RELATED
1.5. DVR RELATED
Problem Possible cause What to do?
1. Receiver does not
respond to the RCU.
■ Batteries are empty. ■ Insert new batteries.
■ The RCU is set to another
mode (TV, VCR, AUX).
■ On the RCU, press the
SAT key.
■ The receiver code is not
programmed correctly.
■ Program the SAT mode
with code 0222, see the
appendix for instructions.
2. Receiver does some-
times not respond to the
RCU.
■ Direct sun light from
behind the receiver.
■ Close the sun blinds or
get closer to the receiver.
■ Youdonotaim
sufficiently at the receiver.
■ Aim at the receiver
display.
■ install a RCU extender.
■ Batteries are almost
empty.
■ Insert new batteries.
Problem Possible cause What to do?
1. I can not record a TV or
radio broadcast onto the
hard disk drive.
■ Youhavepressedthe
record key once.
■ Press the record key
twice, EchoStar has build
inasafetytoprevent
unwanted recording.
2. The programmed channel
is not recorded com-
pletely.
■ Local time setting is not
correctly set.
■ Check the Local Time
setting and reset as
necessary.
■ The EPG data does not
reflect the actual start or
stop time.
■ This data is supplied by
the service provider and
beyond control. You can
set the timer 5 minutes
earlier/later than shown.
3. Live pause seems not to
work.
■ Youhavepressedthe
record key.
■ Press the pause key
once.
4. I cannot access the spe-
cial functions menu.
■ The InfoBanner is not in
view.
■ Use the i-key to show the
InfoBanner and press the
MENU key.
■ You did not press the
MENU key.
■ Press the MENU key.
5. The detailed information
window shows
NO INFORMATION
■ Youhavemadea
recording from a program
that did not offer detailed
information.
■ There is no solution for
this, the data is supplied
by the service provider
and beyond control.
6. I cannot find a recording
which should be there.
■ The group or sort option
is set.
■ Set the group and sort
mode to none.
■ Youareinthewronglist. ■ Check the all Files list
and select the correct
(favorite) list.
■ The recording is hidden. ■ Unhide the recording.