If by resetting is not show speed 0.0 km/h, the following steps should be followed:
Connect to display with mobile app
Go to Display settings page, press
Read
, change Protocol type to your controller's brand name (example:
Bafang) and press
Write
.
Restart the display
Check if speed shows 0.0km/h
If speed still shows --.-km/h, repeat from step 1 and change protocol to the Rx/Tx swap version. (example:
Bafang Rx/Tx Swap)
If none of the above options works it is most likely because of the reasons 2) or 3). In this case please contact
over email.
8.2.2 Communication port is issue
This is usually the case when EggRider was showing correctly the speed. The issue can be either on EggRider
display or on the controller side.
How to identify where the issue is?
By connecting EggRider to another another bike or controller. If it works correctly then the issue is on
controller side.
By connecting another compatible display to your bike or controller. If speed shows correctly then it is an
issue on EggRider display. In this is the case please contact over email for warranty.
8.2.3 EggRider display is not compatible with the connected controller
If after the previous steps you are still facing issues then most likely it is a software incompatibility. Please
contact us over email to arrange a return.
1.
2.
3.
4.
5.
Do not confuse controller brand with motor brand. For EggRider, it is important to identify the controller.
Attention
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Last update: March 13, 2022
8.2.2 Communication port is issue
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