9 Troubleshooting
23 / 31
9.Troubleshooting
When trouble is found, check the following points before contacting your distributor. If
none of these are applicable or the trouble is not remedied even after action has been
taken, the product may have failed. Contact your distributor.
Problem Cause Solution
Ref.
The power is
not turned
Press the power switch
Long press the power
5
The power
LED on
charge base
does not
light.
Use the original adapter.
Th
e adapter is not
connected.
Check the connection. 4.3
The plug of the adapter
is not inserted into the
Check the connection. /
There is no electricity in
Check the connection. /
No charge
indicator
flash on
handpiece
screen
Put the handpiece into
the charge base in the
Check the direction. 4.3
Charge pin of charge
base is
Remove debris which
between moving part and
/
Contactors are dirty.
Cleaning the surface of
/
The charge base is
broken.
Connect
handpiece directly, and
contact your distributor.
/
Handpiece
screen does
The handpiece is
broken.
Check if there is a sound
of beep, and contact your
/
Set beep volume to 1 or 2.