Emerson 1410 - Page 49

41
Reference Manual
00809-0200-4410, Rev BC
Troubleshooting
July 2017
Troubleshooting
Modbus
®
communications
Can not communicate
using Modbus TCP
1. Verify secure/unsecure Modbus protocol settings in the Gateway. Log on to
the Gateway and navigate to SETUP > SECURITY > PROTOCOLS.
2. Verify the Modbus TCP communications settings in the Gateway. Log on to
the Gateway and navigate to SETUP > MODBUS > COMMUNICATIONS.
3. Verify Modbus register mapping in the Gateway. Log on to the Gateway and
navigate to SETUP > MODBUS > MAPPING.
Can not communicate
using secure Modbus TCP
1. Verify the Security Setup Utility has been installed.
2. Configure a Secure Modbus Proxy for the Gateway. See Section 4: Software
Setup.
3. Verify secure/unsecure Modbus protocol settings in the Gateway. Log on to
the Gateway and navigate to SETUP > SECURITY > PROTOCOLS.
4. Verify the Modbus TCP communications settings in the Gateway. Log on to
the Gateway and navigate to SETUP > MODBUS > COMMUNICATIONS.
5. Verify Modbus register mapping in the Gateway. Log on to the Gateway and
navigate to SETUP > MODBUS > MAPPING.
OPC communications
OPC application can not
find a Gateway OPC server
1. Verify the Security Setup Utility has been installed on the same PC as the OPC
application.
2. Configure an OPC proxy for the Gateway. See Section 4: Software Setup.
Gateway OPC server does
not show any Gateways
1. Configure an OPC proxy for the Gateway. See Section 4: Software Setup.
Gateway OPC server does
not show any data tags
1. Configure the Gateway OPC Browse Tree. Log on to the Gateway and navigate
to SETUP > OPC > OPC BROWSE TREE.
2. Verify the connection status for the OPC proxy in the Security Setup Utility.
3. Verify if the OPC proxy is configured for secure or unsecure communications.
4. Verify secure/unsecure OPC protocol settings in the Gateway. Log on to the
Gateway and navigate to SETUP > SECURITY > PROTOCOLS.
5. Verify network firewall and port settings.
EtherNet/IP
™
The Gateway is not
publishing the parameters
1. Verify connection is established with EtherNet/IP. Navigate to SETUP >
SECURITY > PROTOCOLS.
2. Reference Emerson Wireless Integration Manual
: Installation manual to
connect to an Allen-Bradley
®
system.