Use and maintenance manual
INTRODUCTION - 7
12. Plate working angle mobile frame
13. Mobile frame
14. Lock plate rear wheel
15. Jack rotation rear wheel (optional)
A5 Warranty
The Enorossi firm (the Manufacturer) guarantees that all parts of
the rake are free of defects as they are all tested before delivery
to the Customer. The warranty is valid for a year from the date
specified in the fiscal delivery document, unless arranged
otherwise in writing with the Customer. The Customer, upon
receipt of the shipment, must check the components are intact
and none are missing. Any claims must be made to the
manufacturer in writing within 8 (eight) days of receiving the rake.
Any components with manufacturing or material defects that
cause operating faults within the terms of the Warranty are
replaced by the Enorossi firm at no charge and at its own
premises. – If the components cannot be replaced at its
premises, the Manufacturer will return the
defective parts to the Customer’s premises. In this case, the
Enorossi firm cannot extend the term of the warranty for the time
the rake is out of service, nor offer refunds or compensation for
expenses or damage, whether direct or indirect. – If the services
of one of our technicians are equired, the Customer pays for all
manual labour and travel expenses. Only the Manufacturer or
technician employed by the Manufacturer should inspect the
defect.
However, it must be taken into consideration that:
• the faulty pieces remain the property of the Manufacturer;
• should replacement be carried out at the Customer's establishment, the faulty pieces must be returned and, therefore, sent to the Manufacturer, for subjecting to
technical review, integrates without tampering, without tampering and carriage paid;
• in case faulty pieces cannot be returned to the Manufacturer within 30 days, from date of receiving the new ones and with the methods described in previous
point, the Manufacturer reserves the right to sending an invoice for the new sent pieces.
The warranty is not recognized:
• during transport as the rake travels under Customer responsibility;
• when the faults derive from improper or incorrect use of the rake or operator negligence;
• when the faults are caused by normal wear, even with the rake not working;
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