ENTR Dead Bolt - 9 Troubleshooting; Limitations and External Influences; Cases

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ENTR® Dead Bolt User Manual
New Unit Installaon and Conguraon
Symptom Correcve acon Page
Theunitisn'taccepngmyadministrave
code.
Makesurethecodeyouareusingcontainsbetween4-10
digitsandisdierentfromthe"12345"factorycode.
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WhenItrytostarttheconguraon
(Cfg)process,I'mgenganerrorsound
andlight.
Thiscouldmeanthatthefactorycodehasn'tbeen
replacedwithyouradministravecode.Gobackandset
youradministravecode.
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AttheendofStep1oftheconguraon
process,I'mgenganerrorsound
1. Verify that you are able to lock and unlock the door
usingthekeywithoutissue.
2. Please contact your locksmith
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AttheendofStep2oftheconguraon
process,I'mgenganerrorsound.
1. Verifythatthemagnethasbeencorrectlyposioned
2. Contacttoyourlocksmithtoreplacethemagnetwith
astrongerone.
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Iturntheknob,butthelockisn't
unlocking.
1. Make sure that the mechanical key can operate the lock
2. Checkthattheelectronicunitisproperlyaachedto
the cylinder.
3. Pleaseconsultwithyourlocksmith/installertoensure
properinstallaonwascompleted.
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I'veconguredENTR®,butwhenIslidemy
ngersdown,thedoorlocks;andwhenI
slidemyngersup,itunlocks--opposite
aconsofwhatshouldhappen.
1. Redotheconguraonprocess.
2. Payaenontothedoor'sorientaon,(Le=1and
Right=3).
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9.1 Limitaons and External Inuences
1. Doorposionsensormightbeinuencedbyexternalelectromagnecinterference.
2. Aermechanicalkeyoperaon,theusershouldunlockandlocktheunit
electronically.
9.2 Cases
9. Troubleshoong
Remote Control
Symptom Correcve acon Page
I'mhavingtroublepairingtheremote
control.
1. PleaseconrmthattheLEDontheremotecontrolisON
whenyoupressthebuon.
2. Repeatthepairingprocessagainwhilestandingcloser
to the door unit.
3. Ifaerthesestepsaretakenandpairingsllisn't
working,pleasecontactyourlocksmith/installer.
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Somemestheremotecontroldoesn't
openontherstaempt.
TheremotecontroloperatesonRFsignal,soyouneedto
bewithinacertainproximitytothelock.Getcloserand
tryagain.
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