54 Troubleshooting
106: Magstripe data not found
The printer did not find magnetic stripe data on card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message. Click Retry, or click Cancel to cancel
the card, in the Card Printer Driver message.
HINTS & TIPS
The card might not match printer settings or the data sent.
Ask the system administrator to verify that the card, the data, and the printer settings match.
107: Magstripe read data error
The printer failed to read the magnetic stripe data from the card. The card will be canceled.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to send a new card to the printer. Click OK in the Card Printer
Driver message.
HINTS & TIPS
The data might use a different format than the current printer setting.
Ask the system administrator to verify that the card, data, and printer settings match.
108: Magstripe read no data
The printer did not find any magnetic stripe data on card. The card will be canceled.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to send a new card to the printer. Click OK in the Card Printer
Driver message to clear the message.
HINTS & TIPS
The card might have been turned the wrong way. A diagram inside the input hopper shows
the correct orientation.
The card might not have a magnetic stripe.
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