5. Before installing an nShield Connect
5.1. Carefully unpack the nShield Connect
Retain all parts of the nShield Connect packaging, including the outer (brown) shipping
carton, in case you have to return the HSM. Your warranty or maintenance agreement
does not cover returned modules that are Êdamaged due to shipping in non-approved
packaging.
5.2. Check that all parts on the packing list are present
The packing list contains a full list of items shipped with the HSM. If any item is missing,
contact Support.
Any optional parts ordered, for example slide rail components, might
not appear on the packing list. If any optional components are missing,
contact Support.
5.3. Check the physical security of the nShield Connect
See the nShield Connect Physical Security Checklist, provided in the box with an nShield
Connect and available in the document folder on the installation media.
Breaking the security seal or dismantling the nShield Connect voids your warranty cover,
and any existing maintenance and support agreements.
nShield® Connect Installation Guide 17 of 73
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