FIKE CORPORATION
FM 3020541 Fike Explosion Protection System Page 27 of 32
P/N E06-051 Rev. 8 10/06
11.0 REPAIR AND RETURN AUTHORIZATION
Any component that is to be returned to Fike
must be approved for return prior to shipment. In
order for the returned component to receive the
correct attention, credit, repair, or replacement
either under warranty or at the owner's expense,
an authorization number must be assigned by
Fike. A pre-arranged return authorization will
expedite the business and corrective action
measures taken upon receipt of the part(s).
A reference to the return authorization number
should be inserted to the packing slip. If a
packing slip is not used, then reference to the
return authorization number should be made
through alternate means. When preparing the
component for shipment, please include your
original Purchase Order Number, Invoice
Number, or Fike Production Order Number.
Include with the package the address you want
the part shipped back to, shipment method,
contact name, and telephone number.
A specific statement as the perceived defect or
component failure will assist in examining the
part(s). This statement should also address
symptoms and an operation history of the
system in which the component was installed.
In the event the suspect part is found within a
larger top assembly component, the party
assigning the Material Return Authorization
Number (MRA) should be able to assist you as
to whether the entire assembly must be returned
or only the component in question.
To start the MRA procedure, contact the nearest
Fike Sales Outlet. The nearest Fike Sales
Outlet may be found on the Internet at
www.fike.com
. The nearest Fike Sales Outlet
may also be found by calling one of the
following:
AMERICAS
FIKE CORPORATION
USA
Phone +1-816-229-3405
Email: fpssales@fike.com
FIKE CANADA
Phone +1-905-681-3100
Email: fikecanada@fike.com
FIKE LATINA LTDA
Brazil
Phone +55-11-4525-1277
Email: vendas@fike.com.br
EUROPE
FIKE EUROPE
Belgium
Phone +32-14-21-00-31
Email: fike-europe@fike.com
FIKE UNITED KINGDOM
Phone +44-1-622-677081
Email: sales@fike.co.uk
FIKE FRANCE
Phone +33-1-30-31-31-32
Email: fike.france@fike-france.fr
FIKE DEUTSCHLAND
Germany
Phone +49-621-32-1670
Email: info@fike.de
FIKE ITALIA
Phone +39-02-2952-4166
Email: webmaster@fike.it
FIKE IBERICA
Spain
Phone +34-93-6000-800
Email: fike@fike.es
ASIA
FIKE ASIA PACIFIC SDN BHD
Malaysia
Phone +60-3-7859-1462
Email: fikeap@fike.com
FIKE JAPAN
Phone +81-335-951-291
Email: office@fikejapan.co.jp
FIKE INDIA
Phone +91-20-545-33-36
Email: sameerp@pn2.vsnl.net.in
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