Troubleshooting 264
EPSON AcuLaser C3800 User's Guide
Print Quality Problems
The background is dark or dirty
White dots appear in the printout
Print quality or tone is uneven
Cause What to do
You may not be using the correct type of
paper for your printer.
If the surface of your paper is too rough, printed
characters may appear distorted or broken. EPSON
Color Laser Paper, or smooth, high-quality copier
paper is recommended for best results. See
"Available paper types" on page 288 for information
on choosing paper.
The paper path inside the printer may be
dusty.
Clean internal printer components by printing three
pages with only one character per page.
Cause What to do
The paper path inside the printer may be
dusty.
Clean internal printer components by printing three
pages with only one character per page.
Cause What to do
Your paper may be moist or damp. Do not store paper in a humid or damp environment.
One of the imaging cartridges may be near
the end of its service life.
If the message on the LCD panel or in EPSON Status
Monitor indicates that the amount of toner left is low,
replace the imaging cartridge. See "Imaging
Cartridge" on page 228.
You can also check the amount of toner remaining
in the cartridge by looking at the Basic Settings tab in
the printer driver.
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