Paper Jam Problems
Note: Make sure you are using paper that meets the
specifications for this printer. See Chapter 4 for tips on choosing
the correct paper.
After a feed jam is cleared, a jammed page is automatically
reprinted. If feed errors continue to be a problem, clean the feed
roller as described in the maintenance section for the optional
lower paper cassette.
Clearing a paper jam
The message PAPER JAM indicates that there is a paper jam either
in the paper input path or the paper eject area, as shown below:
Although they can occur at several places in the print path, most
paper jams are easy to correct. Open the printer cover to the upper
position and follow these instructions to clear a paper jam.
WARNING: Opening the printer exposes the fuser,
which is marked by a CAUTION: HOT SURFACE label. Be
careful not to touch the fuser.
Troubleshooting 7-15
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