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Troubleshooting
Paper feeding is crooked or the paper jams.
The position of your paper supply may be preventing it from feeding
straight. Make sure that the paper supply is not obstructed.
Make sure that your paper supply is positioned within 1 meter (3 feet)
of the printer.
Make sure the printer cover is closed.
Make sure the edge guide positions are correct. Position the edge
guides at the diamond-shaped guide marks.
Check that the holes on the sides of the paper are aligned with each
other. Also, make sure the sprocket units are locked and their covers
are closed.
Check that the paper size and thickness are within the specified range.
See the paper specifications under “Printer Specifications” on page
A-4.
When you use side-crimped multipart forms, the copies may not align
with the original. If this happens, raise the paper guide to keep the
printing position accurate.
The paper does not eject properly.
The page may be too long. Tear off the fresh supply of paper and eject
the page from the printer. Use only paper that is within the specified
length range described under “Printer Specifications” on page A-4.
When you switch between single sheets and continuous paper,
the beeper sounds five times and the
PAUSE
light comes on.
You may have tried to change the paper-release lever position while
paper remained in the printer. Return the paper-release lever to the
previous position and eject the paper. Then change the paper-release
lever position.
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