When an Error Message and Error Code are Displayed
Error messages What to do
A printer part needs to be replaced.
Contact Epson Support.
For details, see your documentation.
XXXXXXXX
(Where XXXXXXXX is a 6-digit or 8-digit
alphanumeric code.)
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
This cannot be cleared until the part is replaced. A printer error will occur if you
continue to use the printer.
Printer error.
Turn the power off and on again.
If the problem persists, contact Epson
Support.
XXXXXXXX
(Where XXXXXXXX is a 6-digit or 8-digit
alphanumeric code.)
An error message is displayed in the following situations.
❏ The power cable is not connected securely
❏ An error that cannot be cleared occurs
When a printer error has occurred, the printer automatically stops printing. Turn
off the printer, disconnect the power cable from the outlet and from the AC inlet
on the printer, and then reconnect. Repeat this several times if the error continues
to occur.
If the same call for service is displayed on the LCD panel, contact your dealer or
EpsonSupport for assistance. Tell them the call for service code is "XXXXXXXX".
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
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