Problem Solving
47
■
Make sure your paper isn’t 
damaged, old, dirty, or loaded face 
down. If it is, load new paper face 
up. For best results, use genuine 
EPSON paper.
You see wrong or missing colors.
■
Make sure 
Black Ink Only
 is off 
(Windows) or 
Color
 ink is selected 
(Macintosh), even when printing 
black and white photographs.
■
Clean the print head; see page 25 
for instructions.
■
The ink cartridges may be old or 
low on ink; see page 27.
■
For best results, use genuine 
EPSON ink cartridges.
■
Try turning off PhotoEnhance.
™
 
Also check if you’re using a special 
effect that alters image colors, like 
Sepia. 
■
Try using Automatic mode 
(Macintosh only); see page 16 (OS 
8.6 to 9.x) or page 19 (OS X).
■
The color profiles built into your 
printer software automatically 
reference your monitor profile. 
Make sure that your monitor is 
calibrated correctly.
■
Try experimenting with the 
Gamma setting on the Advanced 
dialog box; see page 14 (Windows) 
or page 21 (Macintosh).
■
The colors produced by DuraBrite 
inks may look slightly different 
than those produced by ordinary 
dye-based ink.
■
Due to the nature of pigment inks, 
lighting conditions can affect the 
appearance of printer output. For 
example, a print viewed in daylight 
may appear to have a slightly 
different color balance when viewed 
under tungsten lighting. Your 
printer software was designed to 
represent color accurately when 
prints are illuminated with a D50 
(daylight) light source.
■
Your printed colors can never 
exactly match your on-screen 
colors. However, you can use a 
color management system to get as 
close as possible.
Your printout is grainy.
■
Use a higher quality paper, or select 
a higher Quality Type (Windows; 
page 11) or Print Quality 
(Macintosh; page 21).
■
Align the print head; see page 34 
for instructions.
■
Increase the image resolution or 
print it in a smaller size; see your 
software documentation.