Troubleshooting 10-1
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Chapter 10
Troubleshooting
Diagnosing the Problem
For the problem that may be related to USB connections, refer to
“Correcting USB Problems” on page 10-22 for details.
If your problem is not USB related, troubleshooting printer
problems is best handled in two easy steps: first diagnose the
problem, then apply likely solutions until the problem is fixed.
The information that you need to diagnose and solve most
common problems is provided by online problem solving, the
printer’s control panel, the EPSON Status Monitor utility, or by
running a printer operation check. Refer to the appropriate
section below.
If you have a specific problem relating to print quality, a printout
problem not related to print quality, or a paper feeding problem,
or if the printer does not print at all, refer to the appropriate
sectioninthischapter.
To solve a problem, you may need to cancel printing. For details,
see “Cancelling Printing” on page 10-28.
Online problem solving
You can use online problem solving to diagnose and solve most
of the problems you may encounter. Refer to the appropriate
section below.
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