Troubleshooting 10-21
R4C706
long.bk Rev. C
A5 size TRBLE.FM
7/19/01
R
Proof Sign-off:
T.Kubota CRE Nakano
N.Nomoto
editorname
❏ Turn off the printer and the computer and disconnect the
printer’s interface cable, then print an operation check page.
See “Running a printer operation check” on page 10-7.
If the check page prints correctly, make sure that the printer
software and your application are installed correctly.
❏ If you are trying to print a large image, your computer may
not have enough memory to print. Try printing a smaller
image.
❏ Windows Me or 98 users can clear any stalled print jobs from
the Spool Manager.For instructions, see “Using EPSONSpool
Manager” on page 10-29 for Windows Me and 98 users.
❏ If the printer sounds like it is trying to print, but is unable to,
run the Head Cleaning utility. See “Cleaning the Print Head”
on page 9-4.
If this does not work, replace the ink cartridges. See
“Replacing Ink Cartridges” on page 8-1 for instructions.
Error light is flashing or on
Check EPSON Status Monitor 3 or EPSON StatusMonitor to find
the cause of the error, then try one or more of these solutions:
❏ If the
b
error light is on and paper is jammed in the printer,
removethepaperfromtheprinter.
❏ If the
b
error light is on and no paper is loaded, load more
paper in the sheet feeder.
❏ If the
b
error light is flashing, ink is low. Obtain a
replacement cartridge of the appropriate type. To determine
which cartridge is low, see “Replacing Ink Cartridges” on
page 8-1.