Epson Stylus Pro 3800 - Page 72

Epson Stylus Pro 3800/3800C/3850/3880/3885/3890 Revision C
TROUBLE SHOOTING Remedies for Error Messages 72
BORDERLESS ERROR
PRESS THE DOWN BUTTON
LOAD THE CORRECT SIZE
PAPER
The paper edges are not on the Porous Pad because the size of the loaded paper
is not supported for borderless printing.
Press the Paper Feed/Down button to eject the paper.
Load paper of the size available for borderless printing.
See 1.3.3 Paper Support on page 15.
The paper edges are not on the Porous Pad because the paper is not set in the
correct position.
Press the Paper Feed/Down button to eject the paper, and set the paper
correctly.
The PAPER SIZE CHECK in the PRINTER SETUP menu has been set to
OFF.
Set the PAPER SIZE CHECK to ON.
PAPER EJECT ERROR
PRESS THE
DOWN BUTTON
AND REMOVE
PAPER
The paper length is longer than available length shown below. The PE sensor
does not turn Off even after the PF Motor has driven a predetermined number
of steps.
 Cut sheet: Less than 1,200 mm
 Board paper: Less than 24 inches
Press the Paper Feed/Down button to eject the paper.
The paper is stuck in the paper path, and cannot be ejected. Remove the paper.
The PE sensor is broken. Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 203.
PAPER FEED ERROR
LOAD PAPER
CORRECTLY
PRESS THE
DOWN BUTTON
Sheets of paper stacked on the ASF became misaligned while performing
duplex-printing.
Reset the ejected blank paper and press the Paper Feed/Down button.
PAPER REMOVE
REMOVE PAPER
FROM THE REAR
The paper cannot be ejected normally for some reasons. Remove the paper.
The PE sensor is broken. Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 203.
PAPER ERROR
LOAD PAPER
Feeding paper from the ASF failed twice in succession. Load paper and press the Paper Feed/Down button.
Check the PF roller and replace it if worn.
See 4.4.1.1 ASF, ASSY. on page 197.
A print job specifying the rear or front manual feed tray as its paper source is
received, but the PE sensor does not detect the paper.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 203.
PAPER SIZE ERROR
LOAD THE CORRECT SIZE
PAPER
The size of the loaded paper is different from that is specified in the received
job.
Load paper whose size matches with the job setting.
PAPER SENSOR ERROR
PRESS THE BUTTON
LOAD DIFFERENT PAPER
The low reflective paper is used. Press the Cancel/Reset button and load a different type of paper.
An error has occurred at the Ink Mark sensor sensitivity check.
Replace the Ink Mark sensor (BOARD ASSY., INK MARK).
See 4.3.11.3 BOARD ASSY., INK MARK on page 193.
Message on LCD Description Remedy