Epson Stylus Pro 4900/Epson Stylus Pro 4910  Revision A
TROUBLE SHOOTING  Abnormal Operations  89
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2.8  Abnormal Operations
This section describes the possible trouble on abnormal printer operations and its causes, and their remedies.
Table 2-6.  Abnormal Operations
Symptom Cause Check Item Remedy
Abnormal noise when carriage is in 
operation
Improper CR belt tension
Measure and check if CR belt tension is within the 
standards. (See P.319)
Adjust CR belt tension if it is out of the standard. 
(See P.319)
Lack of lubrication on the CR Unit and 
the carriage shaft.
Pull CR belt to see if CR Unit moves smoothly.
If it does not move smoothly, lubricate the 
following parts.
 Carriage shaft (posts, shaft, location where the 
CR Unit is attached.) (See P.421)
 Oil Pad (See P.421)
CR Scale/CR Encoder is not read 
properly
Check the encoding status of the CR Scale. (See P.327)
 CR Scale damaged or dirty?
 CR Encoder attached properly?
 Attach the parts properly if there is any 
attachment trouble. (See P.171)
 Clean CR Scale with ethanol.
 Replace it if damaged. (See P.171)
Abnormal noise in regular intervals while 
sending paper
 Holder, Roller not attached properly
 Holder, Roller is damaged
 PF belt tension within standards?
 Holder, Roller attached properly?
 Any Holder, Roller damaged?
 Adjust PF belt tension if not within standards. 
(See P.366)
 Set the Holder, Roller properly. If the printer 
still does not recover, replace the Holder, 
Roller. (See P.217)
PF Scale/PF Encoder is not read 
properly
Operate PF Encoder and Scale Check. (See P.368)
 PF Scale damaged or dirty?
 PF Scale attached straight?
 PF Encoder attached properly?
Operate PF Encoder and Scale Check. (See P.368)
 PF Scale damaged or dirty?
 PF Scale attached straight?
 PF Encoder attached properly?
Abnormal metallic sound while sending 
paper out.
Improper PF belt tension
Measure and check if PF belt tension is within standards. 
(See P.366)
Adjust PF belt tension if not within standards. (See 
P.366)
PF Scale/PF Encoder is not read 
properly
Operate PF Encoder and Scale Check. (See P.368)
 PF Scale damaged or dirty?
 PF Scale attached straight?
 PF Encoder attached properly?
 Attach the parts properly if there are any 
attachment troubles. (See P.183)(See P.184)
 Clean PF Scale with ethanol.
 Replace the part if damaged. (See P.183)(See 
P.184)