Name: Epson SureColor T-Series
Brand: Epson
Rating: 5 (1 reviews)

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231

Roll Paper Jam Problems

If roll paper has jammed in the printer, follow the steps here to clear the jam.

1. Open the cut sheet cover and roll paper cover.

2. Cut the paper above the paper feeder.

3. Close the roll paper cover and the cut sheet cover.

Table of Contents3
Surecolor T3470/T5470/T5470M User's Guide11
Introduction to Your Printer12
Printer Features12
Optional Equipment and Replacement Parts13
Notations Used in the Documentation14
Printer Part Locations14
Product Parts - Front15
Product Parts - Top/Inside16
Product Parts - Side17
Product Parts - Scanner (Surecolor T5470M)18
Control Panel19
Using the Control Panel20
Changing the LCD Screen Language20
Selecting the Date and Time21
Setting a Password and Locking the Control Panel22
Using Airprint24
Wi-Fi or Wired Networking25
Network Security Recommendations25
Wi-Fi Infrastructure Mode Setup26
Selecting Wireless Network Settings from the Control Panel27
Wi-Fi Direct Mode Setup29
Enabling Wi-Fi Direct Mode29
Wi-Fi Protected Setup (WPS)31
Using WPS to Connect to a Network31
Printing a Network Status Sheet32
Printing a Network Connection Report33
Network Connection Report Codes and Messages35
Changing or Updating Network Connections40
Accessing the Web Config Utility40
Changing a USB Connection to a Wi-Fi Connection41
Changing a Wi-Fi Connection to a Wired Network Connection41
Connecting to a New Wi-Fi Router42
Disabling Wi-Fi Features43
Media Handling44
Roll Paper Handling44
Loading Roll Paper44
Cutting Roll Paper50
Cutting Roll Paper Manually51
Removing Roll Paper52
Loading Single Cut Sheets55
Compatible Epson Papers57
Paper or Media Type Settings - Printing Software60
Selecting the Paper Settings for each Source - Control Panel61
Paper Type Settings - Control Panel63
Creating Custom Paper Configurations64
Selecting Custom Paper Configurations64
Printing from a Computer66
Printing with Windows66
Selecting Basic Print Settings - Windows67
Document Size Options - Windows69
Paper Source Options - Windows69
Print Mode Options - Windows70
Color Mode Options - Windows70
Level Options - Windows71
Using Layout Manager - Windows73
Selecting Print Layout Options - Windows78
Page Layout Options - Windows79
Selecting Advanced Settings - Windows80
Roll Paper Options - Windows81
Selecting Additional Settings - Windows83
Printing Your Document or Photo - Windows84
Checking Print Status - Windows85
Saving, Sharing, and Customizing the Printer Settings85
Saving and Sharing Print Settings - Windows85
Editing Print Setting Displays - Windows87
Selecting Default Print Settings - Windows88
Changing the Language of the Printer Software Screens89
Changing Automatic Update Options90
Printing with the Built-In Epson Driver - Windows 10 S91
Selecting Print Settings - Windows 10 S92
Printing on a Mac94
Selecting Basic Print Settings - Mac95
Paper Size Options - Mac99
Paper Source Options - Mac99
Print Mode Options - Mac99
Color Mode Options - Mac100
Level Options - Mac101
Selecting Print Layout Options - Mac102
Selecting Advanced Settings - Mac102
Managing Color - Mac105
Color Matching Options - Mac106
Sizing Printed Images - Mac106
Selecting Printing Preferences - Mac107
Printing Preferences - Mac107
Printing Your Document - Mac108
Checking Print Status - Mac109
Printing CAD Drawings110
Printing CAD Drawings from the Printer Driver110
Printing CAD Drawings in HP-GL/2 or HP RTL Mode112
Printing from a Shared Folder (Surecolor T5470M)113
Setting up a Shared Folder114
Network Folder Settings115
Printing from a Web Browser (Surecolor T5470M)117
Printing from a USB Memory Device119
USB Memory Device Requirements119
Connecting and Printing from a USB Memory Device119
Memory Device Settings Menu120
Using Your Printer as a Copier (Surecolor T3470/T5470)123
Connecting a Scanner to Your Printer123
Placing Originals in the Scanner124
Printing Enlarged Copies from the Scanner125
Supported Copy Sizes126
Using the Integrated Scanner (Surecolor T5470M)128
Supported Document Sizes and Types128
Loading Originals129
Using a Carrier Sheet131
Copying Documents or Photos132
Copy Settings133
Creating Scanning Contacts136
Creating a Shared Network Folder136
Registering Contacts for Email, Network, or FTP Scanning - Control Panel138
Registering Contacts for Email, Network Folder, or FTP Scanning - Web Config140
Scanning to a Network Folder or FTP Server141
Scan to Network Folder/Ftp Settings143
Scanning to Email145
Scan to Email Settings147
Scanning to a Memory Device149
Scan to Memory Device Settings151
Using the Control Panel Menus153
Accessing the Printer's Menus153
Paper Setting Menu154
Basic Settings Menu158
Printer Settings Menu160
Scan Settings Menu (Surecolor T5470M)167
Network Settings Menu168
System Administrator Settings Menu168
Maintenance Menu171
Printer Status/Print Menu172
Replacing Ink Cartridges and Maintenance Boxes173
Check Cartridge and Maintenance Box Status173
Checking Ink Cartridge and Maintenance Box Status on the LCD Screen173
Checking Ink Cartridge and Maintenance Box Status with Windows174
Checking Cartridge and Maintenance Box Status - Mac175
Purchase Epson Ink Cartridges and Maintenance Box177
Ink Cartridge and Maintenance Box Part Numbers177
Removing and Installing Ink Cartridges177
Replacing the Maintenance Box180
Adjusting Print Quality185
Print Head Maintenance185
Print Head Nozzle Check185
Checking the Nozzles Using the Product Control Panel186
Checking the Nozzles Using a Computer Utility187
Print Head Cleaning189
Cleaning the Print Head Using the Product Control Panel190
Cleaning the Print Head Using a Computer Utility191
Using the Powerful Cleaning Utility193
Using Easy Adjustment195
Adjusting Paper Feed Using the Product Control Panel196
Adjusting Print Length Using the Product Control Panel198
Aligning the Print Head Using the Product Control Panel198
Cleaning the Roll Paper Feeder199
Maintenance and Transportation201
Replacing the Cutter201
Replacing the Borderless Pads204
Cleaning the Platen and Borderless Pad Edges210
Cleaning the Integrated Scanner (Surecolor T5470M)213
Moving or Transporting Your Product215
Discharging Ink218
Solving Problems219
Checking for Software Updates219
Product Status Messages220
Resetting Control Panel Defaults221
Solving Printer Problems222
Printer Does Not Turn on222
LCD Screen Shuts off222
Solving Network Problems223
Product Cannot Connect to a Wireless Router or Access Point223
Network Software Cannot Find Product on a Network224
Product Does Not Appear in Mac Printer Window225
Cannot Print over a Network226
Solving Printing Problems227
Nothing Prints228
Print Head Moves but Nothing Prints228
Solving Paper Problems229
Paper Feeding Problems229
Paper Cutting/Ejection Problems230
Paper Is Creased230
Roll Paper Jam Problems231
Cut Sheet Paper Jam Problems233
Solving Print Quality Problems234
Overall Print Quality Is Poor235
Lines Are Misaligned236
Prints Are Scuffed or Smeared236
Prints Are Not Positioned Properly237
Cannot Make Enlarged Copies from Scanner238
Solving Scanning Problems (Surecolor T5470M)238
Removing a Jammed Original (Surecolor T5470M)238
Cannot Feed Originals Correctly (Surecolor T5470M)240
Scanned Image Is Misaligned (Surecolor T5470M)241
Adjusting Scanned Image Stitching241
Lines Appear on Scanned or Copied Documents (Surecolor T5470M)243
Scanned Image Size Does Not Match Print Size (Surecolor T5470M)243
Uninstall Your Product Software244
Uninstalling Product Software - Windows245
Uninstalling Product Software - Mac246
Where to Get Help246
Technical Specifications248
Windows System Requirements248
Mac System Requirements249
Paper Specifications249
Printable Area Specifications250
Ink Cartridge Specifications252
Dimension Specifications253
Electrical Specifications254
Environmental Specifications255
Interface Specifications255
Network Interface Specifications255
Scanning Specifications256
Safety and Approvals Specifications258
Notices261
Important Safety Instructions261
General Product Safety Instructions261
Ink Cartridge Safety Instructions263
LCD Screen Safety Instructions264
Wireless Connection Safety Instructions264
FCC Compliance Statement264
Binding Arbitration and Class Waiver265
Trademarks268
Copyright Notice269
A Note Concerning Responsible Use of Copyrighted Materials269
Default Delay Times for Power Management for Epson Products270
Copyright Attribution270

Epson SureColor T-Series User Manual

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Brand	Epson
Model	SureColor T-Series
Category	Printer
Language	English