3-8 Application Development Information Rev. A
3.3.3.1 Error Codes
There are three possible error types: automatically recoverable errors, recoverable errors, and
unrecoverable errors.
❏ For automatically recoverable errors, the user does not have to take any action. The error
recovers automatically when the head temperature returns to normal or the cover is
correctly closed.
❏ A recoverable error recovers by resetting the printer or sending a command from the driver
after the cause of the error is eliminated.
❏ For unrecoverable errors, the printer or the power supply may be malfunctioning and must
be repaired.
Automatically recoverable errors
Although normal printer operation is no longer possible when automatically recoverable errors
occur, they do not represent printer failure. They can be recovered easily, as described below.
Note:
If the temperature cannot be detected correctly, a drive circuit error occurs.
Recoverable errors
Although normal printer operation is not possible after a recoverable error occurs, this is not a
printer malfunction. These errors can be recovered easily by turning the power on again or
sending an error recovery command from the driver after eliminating the cause of the error.
Table 3-4 Automatically recoverable errors
Error Error description Error LED flash code Recovery measure
Roll paper cover
open error
The roll paper cover was
opened during printing.
Recovers automatically
when the roll paper cover
is closed.
Print head
temperature error
A high temperature outside
the head drive operating
range was detected.
Recovers automatically
when the print head cools.
Table 3-5 Recoverable errors
Error Error description Error LED flash code Recovery measure
Autocutter error Autocutter does not work
correctly.
Remove the jammed paper or
foreign matter in the printer,
close the roll paper cover, send
the error recover command, or
turn the power on to recover.
Approx. 16
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