Epson tm-m30 Technical Reference Guide

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Appendix
Since Bluetooth is disconnected when this occurs, if the auto reconnect feature is not enabled, you need to
reconnect from the Bluetoot h settings screen on the iOS device.
When using the SDK from Epson, this connection process is not necessary.
The iOS application cannot receive the data sent from the printer
Situation
Although the printer sends data to the iOS device and the data is received by the iOS device, depending on the
combination of the iOS version and the iOS device, the iOS application may not be able to receive the data.
Conditions
This may occur in combinations of the following conditions.
• iOS version: 7.1, 7.1.1
• iOS device: iPhone 5s, iPhone 5c, iPhone 5, iPad Air, iPad mini 3, iPad (4th generation), iPad mini, iPod
touch (5th generation), iPhone 4s, iPhone 4, iPad (3rd generation), iPad 2
• Application processing: If the Bluetooth port is closed and then reopened while the application is running.
Solution
The solution differs depending on the iOS device being used. See the following table.
NFC Tag
iOS Device Solution
iPhone 4s
iPhone 4
iPad (3rd generation)
iPad 2
This situation can be avoided by using one of the following methods.
• Using the ePOS-Print SDK for iOS which is included in the ePOS-Print SDK Release
14.06.30E or later package
• Using the Epson ePOS SDK for iOS
Transmission standard ISO14443 A
Frequency 13.56 MHz
Memory 144 byte
Transmission distance Approximately 10 mm from the NFC installation location.
• The transmission distance is an estimate that depends on our experiment conditions and is not a
guaranteed value.
• It varies based on the installation environment and target device.

Epson tm-m30 Specifications

General

Type	POS printer
Print technology	Thermal
Maximum resolution	203 x 203 DPI
Bluetooth	Yes
USB connector	USB Type-A / USB Type-B
Standard interfaces	Bluetooth, Ethernet, NFC, USB
USB 2.0 ports quantity	2
Connectivity technology	Wired & Wireless
Ethernet LAN (RJ-45) ports	1
Country of origin	China
Autocutter durability	1.5 million cuts
Sound pressure level (printing)	55 dB
Mean time between failures (MTBF)	360000 h
Product color	White
Power supply type	AC
Wi-Fi	No
Ethernet LAN data rates	10, 100 Mbit/s
Supported paper width	58 - 80 mm
Storage temperature (T-T)	5 - 45 °C
Operating temperature (T-T)	10 - 90 °C
Storage relative humidity (H-H)	-20 - 60 %
Operating relative humidity (H-H)	10 - 90 %
Package depth	235 mm
Package width	190 mm
Package height	230 mm
Package weight	2040 g
Quantity per pack	1 pc(s)
Pallet width	800 mm
Pallet height	2070 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	128 pc(s)
Quantity per pallet (UK)	192 pc(s)
Quantity per pallet layer	16 pc(s)
Quantity per pallet layer (UK)	24 pc(s)

Weight and Dimensions

Width	127 mm