Power and Control Panel Problems............204
Power Does Not Turn On.................204
Power Does Not Turn O.................204
Power Turns O Automatically.............205
LCD Screen Gets Dark...................205
Touch Screen Does Not Respond............205
Cannot Operate from the Control Panel. . . . . . 205
Cannot Print from a Computer...............205
Checking the Connection (USB)............205
Checking the Connection (Network).........206
Checking the Soware and Data. . . . . . . . . . . . 206
Checking the Printer Status from the
Computer (Windows)....................208
Checking the Printer Status from the
Computer (Mac OS).....................209
Cannot Print from an iPhone or iPad.......... 209
Printout Problems........................210
Adjusting the Print Quality................210
Printout is Scued or Color is Missing........211
Banding or Unexpected Colors Appear.......211
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................212
Blurry Prints, Vertical Banding, or
Misalignment..........................212
Print Quality is Poor.....................213
Paper Is Smeared or Scued...............214
Paper is Smeared During Automatic 2-Sided
Printing..............................215
Printed Photos are Sticky.................215
Images or Photos are Printed in Unexpected
Colors...............................215
e Position, Size, or Margins of the Printout
Are Incorrect..........................215
Printed Characters Are Incorrect or Garbled. . . 216
e
Printed Image Is Inverted..............216
Mosaic-Like Patterns in the Prints...........216
Unintentionally Printing on 2-Sides..........216
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........217
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 217
An Image of the Reverse Side of the Original
Appears in the Copied Image..............217
e Printout Problem Could Not be Cleared. . . 217
Other Printing Problems................... 218
Printing Is Too Slow.....................218
Printing Slows Down Dramatically During
Continuous Printing.....................218
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................218
PostScript Printer Driver Problems............219
Printer Does Not Print While Using
PostScript Printer Driver................. 219
Printer Does Not Print Correctly While
Using PostScript Printer Driver.............219
Print Quality Is Poor While Using PostScript
Printer Driver......................... 219
Printing Is Too Slow While Using PostScript
Printer Driver......................... 219
Cannot Start Scanning.....................219
Scanned Image Problems...................220
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......220
Straight Lines Appear when Scanning from
ADF................................ 221
e Image Quality Is Rough...............221
Oset Appears in the Background of Images. . . 221
Text is Blurred.........................221
Moiré Patterns (Web-Like Shadows) Appear. . . 222
Cannot Scan the Correct Area on the
Scanner Glass..........................222
Text is Not Recognized Correctly when
Saving as a Searchable PDF................222
Cannot Solve Problems in the Scanned Image. . 223
Cannot Save Scanned Images to the Shared Folder 223
Checking Messages on the Printer...........223
Saving the Scanned Images Takes a Long Time. .225
Switch Between Private Network and Public
Network............................. 225
Other Scanning Problems...................227
Scanning Speed Is Slow...................227
Cannot Send the Scanned Image by Email. . . . . 228
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 228
Problems when Sending and Receiving Faxes. . . . .228
Cannot Send or Receive Faxes..............228
Cannot Send Faxes......................229
Cannot Send Faxes to a Specic Recipient. . . . . 230
Cannot Send Faxes at a Specied Time....... 230
Cannot Receive Faxes....................230
Cannot Save Received Faxes to a Memory
Device...............................231
Memory Full Error Occurs................231
Sent Fax Quality Is Poor..................232
Faxes Are Sent at the Wrong Size............232
Received Fax Quality Is Poor...............232
Received Faxes Are Not Printed............ 233
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................233
Other Faxing Problems.....................233
User's Guide
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