11
Solving Setup Problems ................................................................................................................... 372
Product Does Not Turn On or Off................................................................................................. 373
Noise After Ink Installation ........................................................................................................... 373
Software Installation Problems .................................................................................................... 373
Solving Network Problems ............................................................................................................... 374
Product Cannot Connect to a Wireless Router or Access Point .................................................. 374
Network Software Cannot Find Product on a Network................................................................. 376
Product Does Not Appear in Mac Printer Window ....................................................................... 377
Cannot Print Over a Network....................................................................................................... 377
Cannot Scan Over a Network ...................................................................................................... 378
Solving Copying Problems ............................................................................................................... 379
Product Makes Noise, But Nothing Copies.................................................................................. 380
Product Makes Noise When It Sits for a While............................................................................. 380
Originals Do Not Feed From the Automatic Document Feeder.................................................... 380
Solving Paper Problems................................................................................................................... 381
Paper Feeding Problems............................................................................................................. 382
Paper Jam Problems in the Front Cover (A) ................................................................................ 383
Paper Jam Problems in the Rear Paper Feed Slot (B1) .............................................................. 385
Paper Jam Problems in the Cassette (C1/C2/C3/C4).................................................................. 385
Paper Jam Problems in the Rear Cover 1 (D1)............................................................................ 387
Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit ....................... 389
Document Jams in the Automatic Document Feeder (F) ............................................................. 392
Paper Ejection Problems ............................................................................................................. 397
Solving Problems Printing from a Computer..................................................................................... 397
Nothing Prints.............................................................................................................................. 397
Product Icon Does Not Appear in Windows Taskbar ................................................................... 398
Printing is Slow ............................................................................................................................ 399
Solving PostScript Printing Problems............................................................................................... 400
Nothing Prints Using the PostScript Printing Software................................................................. 400
Documents Print Incorrectly Using the PostScript Printing Software ........................................... 401
Accessing Printer Properties - PostScript - Windows .................................................................. 401
Solving Page Layout and Content Problems.................................................................................... 402
Inverted Image............................................................................................................................. 402
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