Epson XP-5100 Series User Manual

Maintaining the Printer
Checking and Cleaning the Print Head.........138
Checking and Cleaning the Print Head -
Control Panel..........................138
Checking and Cleaning the Print Head -
Windows.............................139
Checking and Cleaning the Print Head - Mac
OS..................................139
Aligning the Print Head....................139
Aligning the Print Head - Control Panel. . . . . . 139
Cleaning the Paper Path....................141
Cleaning the Paper Path for Ink Smears.......141
Cleaning the Paper Path for Paper Feeding
Problems.............................141
Cleaning the Scanner Glass..................143
Cleaning the Translucent Film............... 143
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong)............................146
Running Web Cong on a Web Browser. . . . . . 146
Running Web Cong on Windows.......... 147
Running Web
Cong
on Mac OS............147
Application for Scanning Documents and
Images (Epson Scan 2).....................147
Adding the Network Scanner..............148
Application for Conguring Scanning
Operations from the Control Panel (Epson
Event Manager)..........................149
Application for Laying Out Photos (Epson Easy
Photo Print).............................149
Application for Printing Web Pages (E-Web Print) 150
Application for Scanning and Transferring
Images (Easy Photo Scan)...................150
Soware Update Tools (EPSON Soware
Updater)...............................151
Application for Conguring Multiple Devices
(EpsonNet
Cong
)........................151
Installing the Latest Applications..............152
Updating the Printer's Firmware using the
Control Panel............................153
Uninstalling Applications...................153
Uninstalling Applications - Windows.........154
Uninstalling Applications - Mac OS..........154
Printing Using a Network Service.............155
Solving Problems
Checking the Printer Status..................156
Checking Messages on the LCD Screen. . . . . . . 156
Checking the Printer Status - Windows.......157
Checking the Printer Status - Mac OS........157
Checking the Soware Status. . . . . . . . . . . . . . . . 158
Removing Jammed Paper...................158
Paper Does Not Feed Correctly...............158
Paper Jams............................159
Paper Feeds at a Slant....................159
Several Sheets of Paper are Fed at a Time. . . . . . 159
Power and Control Panel Problems............159
Power Does Not Turn On.................159
Power Does Not Turn
O
.................159
Power Turns
O
Automatically.............159
LCD Screen Gets Dark...................160
Cannot Print from a Computer...............160
Checking the Connection (USB)............160
Checking the Connection (Network).........160
Checking the Soware and Data. . . . . . . . . . . . 161
Checking the Printer Status from the
Computer (Windows)....................163
Checking the Printer Status from the
Computer (Mac OS).....................163
When You Cannot Make Network Settings...... 164
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 164
Checking the SSID Connected to the Printer. . . 166
Checking the SSID for the Computer.........166
Cannot Print from an iPhone or iPad.......... 167
Printout Problems........................167
Printout is Scued or Color is Missing........167
Banding or Unexpected Colors Appear.......168
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................168
Blurry Prints, Vertical Banding, or
Misalignment..........................169
Print Quality is Poor.....................169
Paper Is Smeared or Scued...............170
Paper is Smeared During Automatic 2-Sided
Printing..............................171
Printed Photos are Sticky.................172
Images or Photos are Printed in Unexpected
Colors...............................172
Cannot Print Without Margins.............172
Edges of the Image are Cropped During
Borderless Printing......................172
e
Position, Size, or Margins of the Printout
Are Incorrect..........................173
User's Guide
Contents
4

Epson XP-5100 Series Specifications

General

Print Technology	Inkjet
Max Print Resolution	5760 x 1440 dpi
Scanner Type	Flatbed
Max Scan Resolution	1200 x 2400 dpi
Display	2.4" color LCD
Printer Type	All-in-One
Connectivity	USB, Wi-Fi
Paper Capacity	100 sheets
Duplex Printing	Yes
Functions	Print, Copy, Scan
Paper Sizes Supported	Letter, Legal
Mobile Printing	Apple AirPrint, Google Cloud Print, Epson Connect
Input Capacity	100 sheets
Print Speed (Black)	14 ppm (ISO)
Print Speed (Color)	7.5 ppm (ISO)
Ink Cartridge Type	Individual (Black, Cyan, Magenta, Yellow)