3 Paradigm Architectural Control Processor Configuration Manual
Contacting ETC
For questions about delivery of your Unison system, contact ETC Systems Group. For
general information, your most convenient resources are the references provided in this
manual. To search more widely try the ETC web site at www.etcconnect.com.
For technical questions about Unison rack systems, contact ETC Technical Services
directly at one of the offices listed below. Emergency service is available from all ETC
offices outside of normal business hours. When calling for assistance, please be near the
equipment for troubleshooting and have the following information handy:
• Your location and job name.
• A complete list of ETC equipment.
• A complete list of other installed products and components connected to the system
you are troubleshooting.
• DMX control source, if any.
Please email comments about this manual to: TechComm@etcconnect.com
Americas
ETC International
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
service@etcconnect.com
United Kingdom
Electronic Theatre Controls, Ltd.
Technical Services Department
26 - 28 Victoria Industrial Estate
Victoria Road,
London W3 6UU, UK
+44 (0)20 8896 1000
service@etceurope.com
Asia
ETC Asia, Ltd.
Technical Services Department
Room 1801, 18/F, Tower 1, Phase 1
Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
service@etcasia.com
Germany
Electronic Theatre Controls, GmbH
Technical Services Department
Ohmstrasse 3
93607, Holzkirchen, Germany
+49 (80 24) 47 00-0
techserv-hoki@etcconnect.com
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