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Freeing jammed cards
Remove the card as follows:
1 Open the printer cover and remove the ribbon.
2 Press the control button to activate the card transport rollers. If the card is still stuck inside the printer, slide it manually towards the
printer output. If there is more than one card, always push the top one first.
3 Replace the ribbon, then close the printer cover.
To prevent card jams:
1 Check that the card thickness gauge is correctly adjusted.
2 Check that the thickness of the cards used matches the specifications in Appendix A "Technical specifications" in this manual.
3 Check that the cards are not bent. Keep them in a horizontal position.
4 Check that the cards are not stuck together.
Do not turn your printer off, as this cancels pending print jobs in the printer memory.
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