24
❍ A blank card is ejected
from the printer
1. Check the ribbon
• Check that the ribbon has not run out or cut. Replace or reinstall the ribbon, if necessary.
2. Check the cleanliness of the printer
• Clean the cleaning roller.
• See chapter «Cleaning » page 18.
3. Check the printer interface cable
• Check the connection to the computer and to the printer.
• Test with another cable of the same type.
4. Elements of the print head may be damaged.
• Print a test card (See previous page)
If the test card does not print, contact your retailer for a replacement print head.
❍ The print quality
is not satisfactory
1. Check the cleanliness of the printer
• Clean the print head.
• See chapter «Cleaning » page 18.
2. The contrast settings must be modified
• Lack of contrast; increase the contrast settings in the printer driver configuration (see
“Main” tab).
3. The type of card used may be inappropriate
• Check if the type of card used corresponds to the required specifications See chapter
“Specifications ” page 27 for more information.
• The texture of the card is rough or not perfectly flat.
• Print test with another type of card.
To Next Page
Loading...
