2.5 GUI start-up issue
Set-up
The issue occurs while the system is set up as follows:
1. The power supply is connected.
2. The battery is not inserted.
3. The transducer is not connected.
Symptom
The issue causes the following symptoms:
• Something appears on the system display but the GUI does not start up.
Diagnoses
The following information collection can be helpful to help diagnose and remedy the issue:
1. Did the system suffer a drop, impact or other event which may have triggered the issue?
2. Note the content of the display. This can give a clue to the source of the issue.
Field fix
The following actions may help to avoid the return of the system to the ESC for inspection:
• Power down the system by pressing power button for longer than 5 seconds and then turn ON again.
RMA
Failing a successful field fix, it will be necessary to return the system to the ESC for inspection
• Initiate RMA process described in reference document [2] by submitting a completed RMA form [3] to
eZono.
Version: 1.1 © eZono AG, 2009-2015 - Confidential Page 10 of 25
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