TABLE OF CONTENTS
DOCUMENT REVISION HISTORY............................................................II
TABLE OF CONTENTS...............................................................................III
1. INTRODUCTION.......................................................................................1
1.1 Purpose.................................................................................................................................................................. 1
1.2 Scope..................................................................................................................................................................... 1
1.3 Glossary................................................................................................................................................................. 1
1.3.1 Acronyms....................................................................................................................................................... 1
1.3.2 Definition of terms......................................................................................................................................... 1
1.4 References.............................................................................................................................................................. 2
1.5 Document overview.............................................................................................................................................. 2
2. SYSTEM TROUBLESHOOTING................................................................3
2.1 Identify issue.......................................................................................................................................................... 3
2.2 Power related issue................................................................................................................................................ 5
2.3 Battery related issue............................................................................................................................................... 7
2.4 Display related issue.............................................................................................................................................. 9
2.5 GUI start-up issue................................................................................................................................................ 10
2.6 Touchscreen issue................................................................................................................................................ 11
2.7 Fixed touch buttons issue.................................................................................................................................... 12
2.8 Transducer detection issue................................................................................................................................... 13
2.9 Image quality issue............................................................................................................................................... 14
2.10 Audio related issue............................................................................................................................................. 16
2.11 System overheating............................................................................................................................................ 17
2.12 System error message......................................................................................................................................... 18
2.13 Frequently asked questions................................................................................................................................ 19
2.14 eZono support................................................................................................................................................... 19
2.14.1 Support information................................................................................................................................... 19
2.14.2 Contact details............................................................................................................................................ 19
3. APPENDIX A – SYSTEM SOFTWARE UPGRADE..................................20
4. APPENDIX B - EXPORT LOG FILES........................................................22
5. APPENDIX C - ERROR MESSAGES RELATED TO THE BATTERY......23
6. APPENDIX D - CUECARDS ISSUE..........................................................25
Version: 1.1 © eZono AG, 2009-2015 - Confidential Page iii
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