3. Appendix A – System software upgrade
The process of upgrating 1.12 Software version or later, is as follows:
• Process assumes that the customer has already downloaded the latest SW upgrade from the eZono homepage.
• For copleting with success a SW installation from the new release:
1. Use a non-bootable USB drive
2. Download the two upgrade files
3. After downloading save the files in the non-bootable USB drive without using any folder or
subfolder
• Verify that the file name and the filesize on the USB are exactly the same as on the website e.g:
(filename: 2012-10-08_11-29_1.12.0.1.0-29637_ezono-disk-images-upgrade and filesize: 518.936.436 bytes)
• Process assumes that the GUI is visible and that navigation by touchscreen is possible.
4. Then turn on the system and note the current system software version
• Press the Utilities button on the touchscreen.
• Press the Maintenance tab.
• Note the Software version from the screen.
• Press the Upgrade button.
5. If for any reason the SW cannot be installed:
• Note the system serial number from the label on back of system.
6. Contact eZono support (see section 2.14.2) to request information about software upgrade.
• Provide system serial number.
• Provide current system software version.
7. If appropriate, eZono will provide the software upgrade as follows:
• Make software file containing upgrade available for download from eZono website.
• Email software file containing upgrade directly to customer.
• Ship software file containing upgrade on USB flash drive directly to the customer.
8. Copy the software upgrade file provided to USB flash drive (if not already on flash drive!).
9. Plug the flash drive into a USB port of the system to be upgraded.
10. Allow 10 seconds for the flash drive to be recognised by the system.
11. Press the Utilities button on the touchscreen.
12. Press the Maintenance tab.
Version: 1.1 © eZono AG, 2009-2015 - Confidential Page 20 of 25
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