1.4 References
[1] eZono 3000 User Manual
[2] eZono_Elbe_customer_RMA_process
[3] eZono_Elbe_customer_RMA_form
1.5 Document overview
The following chapters of this document are organised as follows:
• Chapter 2 – System troubleshooting
The first section of this chapter attempts to identify the type of issue being experienced by the customer.
Subsequent sections then provide a troubleshooting guide that deal with the identified issue.
• Appendix A – System upgrade
This appendix describes the process of upgrading system software.
• Appendix B – Export log files
This appendix describes the process of exporting log files.
• Appendix C – Error messages related to the battery
This appendix describes the error message related to the battery.
• Appendix D – CueCards issue
This appendix describes the error message that could appear during the cuecards installation.
Version: 1.1 © eZono AG, 2009-2015 - Confidential Page 2 of 25
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