12 Service / Maintenance / Warranty
Service
If you have questions that cannot be answered by reading this operation instruction manual, please contact us directly.
When calling, please have the following dara ready:
-Exact unit type and model
-Serial number(s)
-Symptom of the malfunction and/or fault description
Fiessler Elektronik GmbH & Co. KG Phone: ++49(0)711-91 96 97-0
Buchenteich 14 Fax: ++49(0)711 / 91 96 97 - 50
D-73773 Aichwald E-mail info@fiessler.de
Maintenance
The devices of the series of …LVT are maintenance-free.
On request by the customer, Fiessler Elektronik GmbH & Co. KG carries out the acceptance test and annual inspections.
In addition, seminars providing customers with training in annual inspections are held at regular intervals.
Warranty
The company Fiessler Elektronik GmbH & Co. KG refuses to accept any warranty claims if the device has been opened or if it
has been modified.
Returning a unit
If, in the case of default, the necessity of returning the unit to Fiessler Elektronik arises, it will be very advantageous for a fast
default diagnosis if the following topics are observed and observed:
-exact description of malfunction:
-did you frequently notice malfunctions at the machine where the light curtains are installed?
-any defaults or malfunctions in the past?
-etc..
-which operating mode has been used with this unit?
The more exactly the malfunction is described, the more accurate and faster we can determine it and repair it.
Download site
Please visit our homepage. Here you will find the most recent operating instructions, appliance descriptions, data sheets etc.
ready for download at no charge.
FIESSLER
E L E K T R O N I K
46
Fiessler Elektronik GmbH & Co. KG
Doku Nr. 958 Stand 22.01.2018 RK
Phone: +49 (0) 711 / 91 96 97-0 Internet: http://www.fiessler.de
Fax : +49 (0) 711 / 91 96 97-50 eMail: info@fiessler.de