25 Operating your EFTPOS terminal
Step 13
If the customer requires a copy of the receipt,
press the green ‘thumbs up’ button.
If the customer does not require a copy of the
receipt, press the red ‘thumbs down’ button.
Customer copy?
Step 14
If the customer used a chip card to process the
transaction, you can now remove the chip card.
Remove card
IMPORTANT
Please ensure that you check the transaction is approved before completing the sale. Hand the
customer their copy of the transaction record, their card and any cash out requested. If a transaction
is declined, tell the customer the reason, advise them to contact their bank if required and seek an
alternative form of payment.
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