First Data FD150 - Refunds, Cancellations, and Voids

35 Operating your EFTPOS terminal
Refund transaction
You can use the refund function when customers are returning goods and to reverse keying errors made by
operators.
IMPORTANT — If you are reversing an error, ensure the full amount of the transaction is refunded before
the purchase is re processed with the correct amount.
Step 01
Step 02
Alternatively, if ‘Refund’ is not a congured hot
key, select ‘Transaction’, then select ‘Refund’
from the transaction list.
Select ‘Refund’ from the main screen
if it is congured as a hot key.
(Refer to page 70 for details.)
Step 03
Step 04
Key in your user ID and press the green ENTER
key on the keypad if prompted.
Key in your password and press the green
ENTER key on the keypad if prompted.
Supervisor
NN
Password
XXXX